The handover is part of delivery
A generalized case note on transferring a messaging product area: what operational knowledge had to move, where documentation fell short, and how I thought about readiness.
Writing
Case notes and essays about engineering leadership, document workflows, operational software, and the trade-offs behind AI-assisted tools.
A generalized case note on transferring a messaging product area: what operational knowledge had to move, where documentation fell short, and how I thought about readiness.
CV tooling works best when import, AI assistance, job tracking, and billing all serve the exported document.
Notes from building messaging systems, billing flows, and agent runs where the evidence trail matters as much as the happy path.
Agent work needs isolation, review, and durable evidence before it can be treated like serious engineering work.